{"id":263,"date":"2020-10-25T17:57:04","date_gmt":"2020-10-25T17:57:04","guid":{"rendered":"https:\/\/kerisys.com\/?page_id=263"},"modified":"2025-09-09T14:13:15","modified_gmt":"2025-09-09T14:13:15","slug":"support","status":"publish","type":"page","link":"https:\/\/kerisys.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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Support Center<\/h1>\n

[\/et_pb_text][et_pb_search placeholder=”Search our Website” button_color=”#8A2432″ placeholder_color=”#354765″ _builder_version=”4.16″ _module_preset=”default” form_field_background_color=”#FFFFFF” form_field_text_color=”rgba(53,71,101,0.49)” form_field_focus_background_color=”#FFFFFF” form_field_focus_text_color=”#354765″ button_font=”|700|||||||” button_text_color=”#ffffff” button_font_size=”18px” form_field_font_size=”18px” max_width=”500px” custom_margin=”|auto||auto|false|false” border_radii=”on|0px|0px|0px|0px” border_color_all=”rgba(53,71,101,0.24)” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.09)” global_colors_info=”{}” button_letter_spacing__hover_enabled=”off|desktop” theme_builder_area=”post_content”][\/et_pb_search][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” disabled_on=”on|off|off” _builder_version=”4.21.2″ _module_preset=”default” background_color=”#ffffff” height=”400px” max_height=”400px” custom_margin=”55px||55px||false|false” custom_css_main_element=”align-items: center;” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset3″ box_shadow_vertical=”20px” box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.24)” locked=”off” global_colors_info=”{}” width__hover_enabled=”on|desktop” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/kerisys.com\/wp-content\/uploads\/2023\/08\/Social-media-graphics-1.jpg” title_text=”Social media graphics (1)” force_fullwidth=”on” _builder_version=”4.21.2″ _module_preset=”default” background_enable_image=”off” background_position=”bottom_center” background_vertical_offset=”-100%” min_height=”548px” height=”548px” max_height=”1000px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.21.2″ _module_preset=”default” background_color=”#ffffff” custom_padding=”35px|30px|35px|35px|false|false” custom_css_main_element=”margin: auto;” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

<\/p>\n

Borealis – Cloud Solution<\/span><\/h2>\n

Our cloud-based solution simplifies security management tasks from any internet-enabled device, providing global accessibility, scalability, and convenience to enhance the overall experience.<\/p>\n

Move your existing configuration today!<\/p>\n

[\/et_pb_text][et_pb_button button_url=”\/products\/borealis\/” button_text=”Learn More” button_alignment=”left” _builder_version=”4.21.2″ _module_preset=”default” custom_margin=”|||35px|false|false” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”44395fb3-13ba-4a29-839e-d58ae3ad135f” da_disable_devices=”off|off|off” collapsed=”off” global_colors_info=”{}” theme_builder_area=”post_content” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” background_color=”rgba(0,0,0,0)” background_enable_image=”off” parallax=”on” custom_margin=”50px||45px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Borealis Conversion Upload” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5MDc4In19@” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2022\/07\/BorealisLogosized.png” alt=”Borealis” image_icon_width=”74px” content_max_width=”100%” _builder_version=”4.27.4″ _dynamic_attributes=”url,link_option_url” _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” max_height=”1000px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5MDc4In19@” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” border_color_all=”#0A0A0A” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content” url_new_window=”on” image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” use_background_color_gradient=”on” background_color_gradient_direction=”360deg” background_color_gradient_stops=”#f5f7f9 54%|rgba(255,255,255,0) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/kerisys.com\/wp-content\/uploads\/2025\/08\/Doors.NET-32.png” custom_padding=”100px|35px|35px|35px|false|false” title_text=”Doors.NET-32″ hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

Upload your Doors.NET or Doors32 Database<\/strong> for Conversion to our Borealis cloud solution.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Knowledge Base” url=”https:\/\/help.kerisys.com\/” url_new_window=”on” image_icon_background_color=”RGBA(255,255,255,0)” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2021\/01\/square-info.svg” icon_placement=”left” image_icon_width=”74px” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” use_background_color_gradient=”on” background_color_gradient_direction=”35deg” background_color_gradient_stops=”#f5f7f9 46%|rgba(255,255,255,0) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/kerisys.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-09-144734.png” width=”100%” module_alignment=”left” max_height=”1000px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”https:\/\/help.kerisys.com\/” hover_enabled=”0″ module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” border_color_all=”#0A0A0A” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content” custom_padding=”100px|35px|35px|35px|false|false” sticky_enabled=”0″]<\/p>\n

Need help with Keri products? Start Here!<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(0,0,0,0)” background_enable_image=”off” parallax=”on” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Downloads” url=”https:\/\/downloads.kerisys.com” url_new_window=”on” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2021\/01\/download-1.svg” icon_placement=”left” image_icon_width=”64px” content_max_width=”100%” _builder_version=”4.16″ _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” max_height=”1000px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”https:\/\/downloads.kerisys.com” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content”]Keri Software Downloads
\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”RMA Request” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI3NSJ9fQ==@” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2021\/01\/seal-question.svg” icon_placement=”left” image_icon_width=”64px” content_max_width=”100%” _builder_version=”4.16″ _dynamic_attributes=”url,link_option_url” _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” max_height=”1000px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI3NSJ9fQ==@” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content”]Faulty hardware? Request an RMA
\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(0,0,0,0)” background_enable_image=”off” parallax=”on” custom_margin=”50px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Doors.NET Database Conversion” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMxNDQifX0=@” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2025\/09\/Drs-NetLogoRevised-3-scaled.png” icon_placement=”left” image_icon_width=”56px” content_max_width=”100%” _builder_version=”4.27.4″ _dynamic_attributes=”url,link_option_url” _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” max_height=”1000px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMxNDQifX0=@” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Doors32 to Doors.NET Database Conversion<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Doors.NET Cloud Backup” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI4NTc2In19@” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2022\/06\/cloud-arrow-up.svg” icon_placement=”left” image_icon_width=”64px” content_max_width=”100%” _builder_version=”4.27.4″ _dynamic_attributes=”url,link_option_url” _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” max_height=”1000px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI4NTc2In19@” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Registration form for Doors.NET Cloud-Backup<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(0,0,0,0)” background_enable_image=”off” parallax=”on” custom_margin=”50px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Borealis Credential Formats” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI4NjY4In19@” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2022\/06\/money-check-Copy.svg” icon_placement=”left” image_icon_width=”64px” content_max_width=”100%” _builder_version=”4.17.4″ _dynamic_attributes=”url,link_option_url” _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” max_height=”1000px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI4NjY4In19@” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Submit a request to add custom credential formats to your Borealis system<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Training Video Library” url=”https:\/\/www.youtube.com\/user\/kerisystems\/playlists” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2021\/01\/file-video.svg” icon_placement=”left” image_icon_width=”64px” content_max_width=”100%” content_tablet=”” content_phone=”” content_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_align=”left” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”center” max_height=”168px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”https:\/\/www.youtube.com\/user\/kerisystems\/playlists” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|phone” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_image=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” border_color_all=”rgba(10,10,10,0.17)” image_max_width=”64px” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Take a look at our training video playlists<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(0,0,0,0)” background_enable_image=”off” parallax=”on” custom_margin=”50px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Support Ticket” url=”https:\/\/downloads.kerisys.com\/” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2021\/01\/user-headset.svg” icon_placement=”left” image_icon_width=”64px” content_max_width=”100%” disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” min_height=”100px” height=”1000px” max_height=”170px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”https:\/\/downloads.kerisys.com\/” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” border_radii=”on|25px|25px|25px|25px” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Open a support ticket, for assistance at your own pace.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Question or Query” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE5MjkifX0=@” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2021\/01\/messages-question.svg” icon_placement=”left” image_icon_width=”64px” content_max_width=”100%” _builder_version=”4.16″ _dynamic_attributes=”url,link_option_url” _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” max_height=”1000px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE5MjkifX0=@” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content”]Ask a question to the Keri Team
\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(0,0,0,0)” background_enable_image=”off” parallax=”on” custom_margin=”50px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Doors32 & PXL Upgrade” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF93aGl0ZV9wYXBlcnMiLCJzZXR0aW5ncyI6eyJwb3N0X2lkIjoiMzgxNiJ9fQ==@” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2021\/01\/triangle-exclamation.svg” icon_placement=”left” image_icon_width=”64px” content_max_width=”100%” content_tablet=”” content_phone=”” content_last_edited=”on|desktop” _builder_version=”4.17.4″ _dynamic_attributes=”url,link_option_url” _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_align=”left” header_text_color=”#8a2432″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”center” max_height=”168px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF93aGl0ZV9wYXBlcnMiLCJzZXR0aW5ncyI6eyJwb3N0X2lkIjoiMzgxNiJ9fQ==@” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|phone” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_image=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” border_color_all=”#8A2432″ image_max_width=”64px” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Support for Doors32 Ended in January 2020<\/strong> – Please upgrade now.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Password Recovery” url=”\/password-recovery\/” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2021\/01\/key.svg” icon_placement=”left” image_icon_width=”64px” content_max_width=”100%” _builder_version=”4.16″ _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” max_height=”1000px” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”\/password-recovery\/” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Password reset for Doors.NET & Borealis<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”#FFFFFF” min_height=”510px” custom_margin=”||0px||false|false” custom_padding=”100px||100px||false|false” da_disable_devices=”off|off|off” collapsed=”on” global_colors_info=”{}” theme_builder_area=”post_content” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_text_align=”center” header_2_text_align=”center” custom_margin=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Our Team is Always Here To Help<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(0,0,0,0)” background_enable_image=”off” parallax=”on” custom_margin=”50px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Call Technical Support” url=”#tech-support” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2021\/01\/user-headset.svg” icon_placement=”left” image_icon_width=”64px” content_max_width=”100%” _builder_version=”4.16″ _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”#tech-support” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”height: 100%;||font-size: 100%” custom_css_blurb_content=”height: 100%;||font-size: 100%” border_radii=”on|25px|25px|25px|25px” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Let’s help, Speak to a support agent<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Call Sales” url=”\/contact\/#salesmap” image=”https:\/\/kerisys.com\/wp-content\/uploads\/2021\/01\/circle-phone.svg” icon_placement=”left” image_icon_width=”64px” _builder_version=”4.16″ _module_preset=”a1dc6f52-33dc-496d-8623-eeaee93d5ef0″ header_font=”|600|||||||” header_text_color=”#354765″ header_font_size=”32px” body_font=”Open Sans|300|||||||” body_text_align=”left” body_text_color=”#354765″ body_font_size=”1px” width=”100%” module_alignment=”left” custom_margin=”||||false|false” hover_transition_duration=”0ms” link_option_url=”\/contact\/#salesmap” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” border_radii=”on|25px|25px|25px|25px” image_max_width=”64px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Talk to a Sales representative<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.17.4″ _module_preset=”48cbb080-2df8-4714-98cd-16d7bed34738″ background_color=”#FFFFFF” background_color_gradient_direction=”180deg” background_color_gradient_stops=”#ffffff 0%|rgba(255,255,255,0) 100%” background_color_gradient_start_position=”50%” link_option_url=”https:\/\/help.kerisys.com” da_disable_devices=”off|off|off” collapsed=”off” global_colors_info=”{}” theme_builder_area=”post_content” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ _module_preset=”default” min_height=”115px” custom_margin=”|auto|-18px|auto||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.16″ _module_preset=”default” min_height=”30px” custom_margin=”20px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Can’t Find What You’re Looking For?<\/h2>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/help.kerisys.com” button_text=”Visit the Knowledge Base” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” custom_margin=”-25px||55px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_button][et_pb_code _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]